In writing, one can state the title, but only in an official letter.
The only exceptions are the Dutch King and Queen, who are referred to as His and Her Majesty.
"U" is also used to address a higher-ranking business person, although it can soon be replaced by the informal je.
When meeting someone in the Netherlands for the first time, they are generally called Sir or Madam, but one will soon be asked to refer to them by their first name.
This means that they do not realise this may be considered insulting to some cultures when they pass something on with either the left or right hand.
When a Dutch person answers the phone, he/she will identify himself/herself by stating their first name and/or last name.
The name is usually preceded by "met" ("with", meaning "You are speaking with").
In addition to those specific to the Dutch, many general points of European etiquette apply to the Dutch as well.
The author Colleen Geske stated in her book Stuff Dutch people like that "Dutch people consider the English or American forms of politeness a sign of weakness, and reeking of insincerity and hypocrisy. Research for Dutch world service radio concluded that just over half of the Dutch people living abroad consider their compatriots at home less well-mannered than other nationalities.